Aidah helps businesses to automate their frequently asked questions and streamline all their customer conversations from different channels in one place to save time.
Reduce support calls tickets by up to 80%
Any wait time can lead to frustration and potentially churn.
Be there for your customers always and make them happy always.
We help you understand how your customer feels about your service.
A customer service rep's time is best spent on customer enquiries that require expertise, not copy-pasting and dealing with the same questions. Leverage on our smart artificial intelligent tool to automate responses while your agents attend to complex issues.
Manage all support related conversation from multiple channels such as Facebook messenger, twitter(coming soon), whatsapp(coming soon), website etc on one single platform.
It is a known fact that chatbot is not 100% responsive. While a chatbot can handle most of the repetitive work such as frequently asked questions, difficult task that require human intervention are catered by aidahbot. We allow your agents to respond to your customers whenever the chatbot fails to respond